Type: Issues IdentifiedLocation: HBS TruCloud EnvironmentDetails of Maintenance: Issues identified impacting TruCloud environmentCustomer Impact: High – Access to environment and LOB applications impactedIssues Identified: Monday Novemeber 18th
1/19/24 – 8:45amChanges have been made which have stabilized the environment. We will continue to monitor the situation for the remainder of the day.
11/18/24 3:30pm HBS is aware of issues within the TruCloud environment that are affecting performance, including issues with accessing the environment and loading LOB applications.The team is continuing to investigate these issues and working to identify a solution.
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